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2019 Annual Report
Table of Contents
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1.
Executive Summary
1.1
Program Performance Summary
1.2
Comparison of Key Performance Targets
2.
Program Outline
2.1
What Drives Us
2.2
Message from the Chair
2.3
Message from the CEO
2.4
Defining Our Social Purpose
3.
Public Education Materials and Strategies
3.1
Research, Segmentation Analysis
3.2
Consumer Awareness
3.3
Recycling Programs and Initiatives
4.
Collection System and Facilities
4.1
Collaboration Plus Convenience
4.2
How the Collection System Works
4.3
Collection, Transportation and Processing Map
5.
Environmental Impact
5.1
Environmental Report
5.2
Container Recycling End Fate Report
6.
Deposits, Refunds and Recovery Rates
6.1
Deposit Change
6.2
Recycling by the Numbers
6.3
Regional Per Capita Returns
7.
Plan Performance
7.1
How Money Flows
7.2
Follow the Money
7.3
Operating Reserves
7.4
Container Recycling Fees
8.
Governance
8.1
Board of Directors
8.2
Advisory Committee
9.
Audited Statements
9.1
Management's Responsibility for Financial Reporting
9.2
Independent Auditor's Report & Financial Statements
9.3
Independent Reasonable Assurance Report
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